Mental ill health

Mental ill-health?

It can be rewarding, but sometimes be challenging supporting a person experiencing mental ill health. This could be when a person experiences changes in their thinking, feelings, or behaviours. They may also have trouble with day-to-day tasks, or it can result in more extreme thoughts and behaviours.

Some people may experience mental ill health and not have a formal diagnosis, whilst some have diagnosed mental health conditions. Either way, as a carer you play an important role, and there is support available for you.

The first point of call to access mental health support in Tasmania is through the Access Mental Health phone line.

  • 1800 332 388

Emergency call 000

Organisation Contact information Services Availability

13 11 14

National phone crisis counselling and support for people experiencing emotional distress 24/7
QLife 1300 659 467
National phone counselling for people at risk of suicide, concerned about suicide or bereaved by suicide 3 pm-12 am 7 days
Suicide Call Back Service 1300 659 467
National phone counselling for people at risk of suicide, concerned about suicide or bereaved by suicide 24/7
13YARN 13 92 76
National phone support for Aboriginal and Torres Strait Islander People 24/7
MensLine 1300 789 978
National phone counselling for men 24/7
Kids Helpline 1800 55 1800
Phone support and counselling for young people aged 5-25 24/7
Access Mental Health 1800 332 388
Information and referral to Tasmanian public mental health services 9 am -10 pm 7 days
Mental Health Families and Friends Tasmania (03) 6228 7448
Information and peer support for families and friends of people experiencing mental ill health 9 am – 5 pm Monday to Friday
Beyond Blue 1300 224 636
Phone support and online chat 24/7
Men Care Too 0400 604 231
Support and resources for men in caring roles Will usually respond within 24 hours
headspace (03) 9027 0100
Support for young people 12-25 9am -1am
7 days a week
Peacock Centre North Hobart
10 Elphinstone Road North Hobart
Information and support for people experiencing mental ill health and/or suicidal distress and their carers. 12 bed short stay unit. 9am-10pm
7 days a week
Head to Health Launceston 1800 595 212
62-64 Canning Street Launceston
A safe place for people to access mental health information and support. No appointments or referrals needed. 9 am – 9 pm Monday to Friday
Weekends and P/H 10 am -2 pm

Remember, Care2Serve has a free and confidential counselling service available. Contact the team:

Get advice

Our friendly, knowledgeable staff are on hand to help you work through the emotions and challenges carers face every day.

Carer Support

Our local support programs connect you with local staff, other carers, groups, events and activities.


It’s okay to need a break from the demanding role of being a carer. We can help you to explore options and plan flexible respite.


Talking to a counsellor can help you explore ways to deal with complex situations, and to balance caring with the rest of your life.

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